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Serving all of Alabama

Charles Hernley

Director of Business Operations

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At The People’s Defender, we believe that a world-class defense should be defined by elite results, not by high overhead. Charles Hernly serves as our Director of Business Operations. While our attorneys fight in the courtroom, Charles works behind the scenes -  ensuring our firm remains lean, tech-forward, and financially accessible to the people who need us most.

How Business Operations Benefits Our Clients:

  • Driving Greater Affordability: The traditional law firm model is often slowed down by administrative waste that gets passed on to the client. Charles utilizes his background in process optimization to eliminate that waste. By streamlining the internal processes of the firm, he ensures that our elite representation remains affordable and that your investment goes directly toward your defense.
  • Leveraging AI & Emerging Technology: Charles assists the firm’s integration of AI and emerging legal technologies. By implementing automated workflows and cutting-edge document management systems, he empowers our attorneys to analyze evidence faster and stay more organized than the opposition. This tech-forward approach gives our clients a 21st-century advantage in a 19th-century legal system.
  • Operational Agility: Because Charles manages the firm’s infrastructure with the precision of a high-performance machine, we are built to react quickly. When a legal crisis hits, our systems are already primed to support our attorneys, allowing them to move from intake to action without missing a beat.

A Modern Approach to the Law

Charles’s background is rooted in the science of execution. With a degree in Industrial Distribution and a focus on process optimization, he views firm management through a unique lens. By implementing sophisticated digital workflows and modern business systems, he ensures the firm's operational side supports the legal side flawlessly. His work is the engine that allows our attorneys to stay 100% focused on one thing: the fight for our clients' rights.

Education & Certifications:

  • University of Alabama at Birmingham (UAB)
    • Bachelor of Science, Industrial Distribution (Magna Cum Laude)
  • Professional Sales Certificate (Medical Device Concentration)
  • IBM Creative Thinking Certification
  • Specialization: Legal Technology Integration & Process Optimization